About ICC

Illinois Performance Excellence

We have been awarded the 2010 Silver Award for Progress toward Excellence – the highest level ever given to any Illinois college or university!

The Baldrige Performance Excellence Program was established by the US Department of Commerce in 1987 to enhance the competitiveness, quality, and productivity of US organizations. Congress created the Malcolm Baldrige Award Program to identify and recognize role-model businesses, establish criteria for evaluation improvement efforts, and disseminate and share best practices.

In June 2010, we submitted our first application and received a feedback report to provide a guide to improve our performance. Below are the documents…