Coronavirus Covid-19 Information
Frequently Asked Questions
Classes resume March 30 and will be delivered online only for the remainder of the semester. All instruction, support and services will operate virtually until further notice. Please visit icc.edu/virtualservices for more information.
last updated on March 21, 2020 at 2:00 p.m.
General Questions
Are athletic events cancelled?
All spring sports have been cancelled per the NJCAA.
Is the College cancelling all events?
All college events for the semester, including those sponsored by student organizations or Academic programs are cancelled.
How is the College handling May Commencement?
ICC is still assessing options to celebrate the accomplishments of our students.
Will my internship, apprenticeship or clinical continue?
Contact your instructor. As long as your site is still operating, you should report as previously assigned.
How will campus housing be affected?
Campus housing will stay open unless the Management company closes it.
How will self-identifying in risk situations be handled?
If diagnosed with COVID-19, medical leave will not be taken out of PTO. In all other cases, sick time and PTO may be used as it would in any other situation. No one will face disciplinary action using sick time/PTO appropriately.
How will students with disabilities be accommodated in the new alternative delivery?
Students should contact Access Services at tingles@icc.edu
How are international students affected?
Students should contact the International Support office with questions at tia.vanhester@icc.edu
How will open searches be handled moving forward?
Open searches will continue on a case-by-case basis. Interviews will be conducted via Skype.
Who do I contact if I need help working from home?
Work from home resources have been uploaded to ICCnet. You can access ICCnet through your Office365 account. For further questions, email Helpdesk@icc.edu
What resources are available for students who are feeling overwhelmed?
Students should reach out to a counselor in Student Services by emailing counseling@icc.edu
Is the ICC Childcare Center open?
The ICC Childcare Center is closed until further notice.
How will Accuplacer be affected?
Contact testing@icc.edu
Is the CougarPlex still open?
The CougarPlex will be closed until further notice.
Will members of the CougarPlex still be charged membership fees since the facility is closed?
We are not charging membership fees. Please contact fitnesscenter@icc.edu with questions regarding your membership.
Will GED class and testing still happen?
Please contact (309) 690-6827 with any questions.
Is Academic Support Center being suspended during the period of modified/alternative instruction following Spring Break?
The Academic Support Center page has many resources to support our students remotely.
I am a student and do not have access to a computer or Internet. Will I be able to take classes this semester?
Please reach out to your instructor. With the current Shelter in Place order from the Governor, we are unable to provide access to our computer labs or any campus facility.
What information is available on early college classes?
All early college students will follow the same protocol as any other ICC student. Spring Break has been extended until March 27, 2020. Instruction will resume on March 30, 2020 in an online format for the remainder of the semester.
I’m interested in attending Illinois Central College and would like more information. Who do I contact with questions??
Our Admissions staff is here to support you, even if they are not on campus. Please email them at admissions@icc.edu or you may call (309) 694-5200.
My SAT or ACT testing date has been cancelled. What should I do?
Please contact the Admissions Office at admissions@icc.edu or (309) 694-5200.
HealthCheck 360 (HC 360)
What is HealthCheck 360 and how do we get it?
ICC is utilizing HealthCheck 360, a self-screening tool, to promote the health and wellness of those returning to campus. Students and employees scheduled to be on campus will receive registration information for HC 360 via email. Individuals then register for a daily text or email that will include a link to complete the Daily Symptom Tracker. Individuals will receive a “green light” to come to campus or a “red light” to not come on campus, based upon the screening questions.
How will faculty know students have completed the HealthCheck 360 screening, as required?
Students should show the “green light” given to them by HC 360 upon entrance to the classroom. If students are given a “red light,” they are instructed to stay home. Both the ICC HR Benefits Office and the Dean of Students Office will receive notifications of “red lights” from the system.
For students taking lab courses, will temperatures be taken on campus?
No, temperatures will not be taken onsite. It is the expectation that employees and students will self-monitor and report daily using HC 360.
Health Guidelines
Who do we report to if an on-campus student has or has been exposed to COVID?
Contact your dean and Human Resources at hr@icc.edu. The Illness Decision Matrix will be used to make further decisions.
Where can someone get disposable mask if they don’t have one?
Disposable masks are available on both campuses at the Information Desk and Campus Police.
Where can employees and students get their ICC logo fabric masks?
ICC has customized face masks available for those on campus. Employee masks are blue while student masks are grey. Bags containing masks for faculty and students on campus are being distributed to department admins and are labeled by instructor and class. Unfortunately, masks for AIT and Health Career labs were delayed; we will distribute those as soon as they are received. If you have not received your mask, please stop at the info desk on either campus.
What do I do if someone isn’t wearing a mask?
Everyone has a responsibility to remind individuals they must wear a mask on campus. Individuals who do not wear a mask will be asked to leave.
- Student non-compliance should be reported to the Dean of Students using the Student of Concern Reporting Form
- Employee non-compliance not resolved through the manager should be reported to hr@icc.edu.
- Vendor or visitor non-compliance, or any individual causing a disruption, should be reported to the ICC Campus Police at (309) 694-5111 or though the ICC Rave Guardian App.
Access and Building Use
Do students need to check in when arriving on campus?
Only students with appointments in Student Services must check in at the Information Desk. Students going to class do not need to check in.
What time will doors be open?
Specific campuses and buildings will have varied hours depending on class schedules. View Maps, Hours, and Parking for more information.
How do I access the campus? Parking? Building access?
View Maps, Hours, and Parking for more information. Access to some buildings is limited and noted with signage.
Who is allowed on campus?
Employees, including all full-time and part-time staff, faculty, administrators and managers are permitted to enter ICC buildings.
Employees not designated to work on campus:
- Brief 30 minute or less access is open 8 am to 4 pm Monday through Friday without prior approval.
- For access exceeding 30 minutes, a schedule must be submitted and approved by a dean or manager. The approved request must then be authorized by Executive VP Bruce Budde. These employees must check in with Campus Police in person at Room 103A or at (309) 694-5223.
Current and prospective students needing to conduct business, attend class or open labs, testing, or attend appointments are permitted to enter ICC buildings.
Visitors are restricted to prospective students and approved vendors/contractors only.
Can I use elevators?
Elevators will be available for a person or people with disabilities.
Will the cafeteria be open for students in housing?
The cafeteria is closed at this time. Residents can contact Campus Housing at (309) 698-2088 or campushousing@icc.edu for Food Pantry information.
Where are the open computer labs for students? What are the hours?
Open computer labs include the Technology Center 210 on the East Peoria Campus and Hickory Hall 127 on the Peoria Campus.
Hours:
Monday – Thursday: 8 am – 8 pm;
Friday: 8 – 4:30 pm
What procedures are in place for these open computer labs?
Students will be spaced at least six feet apart with only 12 computers in use at one time. Designated employees will be monitoring these rooms to ensure capacity limits, students clean their equipment once finished, and any other concerns. Facilities Services will also be cleaning and sanitizing daily.
Academics
What kind of student support and tutoring is available?
Library services and Live Chat virtual support is available 24/7.
Virtual tutoring hours:
Monday – Thursday: 8 am – 8 pm
Friday: 8 am – 4:30 pm
Saturday: 10 am – 4 pm
Smarthinking online tutoring support is available on Blackboard 24/7.
What happens if a student cannot complete a course due to a COVID illness/exposure situation?
A student may request an Incomplete for the course. If an Incomplete is not possible, there are procedures in place to request a medical withdrawal and tuition appeal. Contact Enrollment Services for assistance.